I just exhausted support through MS Office 365, and their final word is that this is out of their scope. So I'm reaching out here, because the $500 it takes to talk to MS doesn't really guarantee any results -and my experience with them does not make me confident that it'll get us answers. In a nutshell, our Office 365 products are not activating. (It does not save the file “resetlog.txt” -I wanted to check for the netsh int ip reset resetlog.txt ß This command generates 1 failure * Access Denied*.net localgroup Administrators localservice /add.We use the logs generated here to identify the reason?) Runs to the end, and then says could not activate (Can.Support and Recovery Assistant (SaRA) > Office 365 > I Installed Office 365, Deactivate installation in Portal, Reinstall Office 365 That there is only 1 installation of Office on the computer That the user has not exceeded the number of installs (user has 1 The status of the license in Office 365 portal I have gone through LOTS of troubleshooting steps: All of my users are getting notices at the top of their office software saying (unlicensed product). This is the ONLY thing I can point to as not working. So, the big question is "Why do license verifications / product activations fail?" -What is it that process needs, that my machines aren't doing/providing? And most importantly, how the heck do I fix it!? All other services, devices, etc are working properly on our network. Choose Remove everything and then choose to Remove files and clean the drive. Under Reset this PC option, tap Get Started. This is happening on Windows 10 machines, as well as Windows 7 Pro machines. How do I reinstall Windows without a disk Go to Start > Settings > Update & Security > Recovery. #REINSTALL OFFICE 365 WINDOWS 10 WINDOWS 10# We can't activate office due to network issues. #REINSTALL OFFICE 365 WINDOWS 10 WINDOWS 10#.
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